How will emergency personnel gain access to my home?
Answer:
Should we have to contact medical personnel, we will also contact any friends, neighbors or family members on your contact list that have a key to meet the medical responders and open your door.
If you are concerned about your contact people not being there in time, we recommend using either a hidden key or purchasing a Lock Box (can be purchased from HelpButton or at your local hardware store). Your care specialist will provide the lock box key door combination or hidden key location to the responding medical personnel to gain access to your home.
